Refund&Return Policy
🔁 Refund & Return Policy – Maliha Cosmetics
Due to the nature of our products (skincare and cosmetics), we do not accept returns or exchanges unless there is a genuine issue.
✅ Eligible for Return/Replacement If:
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You received a damaged product
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You received the wrong item
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Product is expired or leaking
To be eligible:
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Contact us within 24 hours of delivery
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Share photo/video proof on WhatsApp or email
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Item must be unused and in its original packaging
❌ Not Eligible For Return:
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Opened or used products
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Dislike of fragrance, texture, or effect (results vary person to person)
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Minor leakage or box damage due to shipping (if product is usable)
💰 Refund Process:
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If approved, your refund will be processed to your original payment method within 5–7 business days